jilio Terms and Conditions

Platform Terms — Key Points for Filipino Members

1. Eligibility and Account Registration

You must be at least 21 years of age to register and use the jilio platform. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate and up to date. One account per person is permitted; duplicate accounts are not allowed and may be suspended without notice. You are solely responsible for maintaining the confidentiality of your login credentials.

2. Permitted Use

The jilio platform is intended for personal entertainment use only, accessible to eligible individuals in the Philippines. Commercial use, automated access, and any attempt to manipulate platform outcomes or systems are strictly prohibited. You agree not to use the platform for any unlawful purpose or in a manner that violates these terms or applicable Philippine laws.

3. Deposits, Withdrawals, and Payments

All transactions on the platform are conducted in Philippine pesos (PHP). Deposits become available for platform use after successful confirmation. Withdrawal requests are subject to verification and processed within the timeframes stated in the account help section. jilio reserves the right to conduct identity verification before processing withdrawal requests. Funds deposited are non-transferable between accounts.

4. Bonuses and Rewards

Welcome bonuses, loyalty points, and promotional offers are subject to individual terms communicated at the time of the offer. Misuse of bonus offers — including the creation of multiple accounts to claim bonuses more than once — will result in forfeiture of the bonus and may result in account suspension. Loyalty points have no cash value outside of the redemption options available in your rewards dashboard. For full details, visit the Rewards page.

5. Responsible Gaming

jilio is committed to responsible entertainment. If you feel that your gaming activity is becoming a concern, you are encouraged to use the self-management tools available in your account settings. You may also visit the Responsible Gaming page for guidance and support resources. The platform does not offer credit and does not encourage members to play beyond their means.

6. Account Suspension and Termination

jilio reserves the right to suspend or terminate any account that breaches these Terms and Conditions, engages in fraudulent activity, or poses a risk to the integrity of the platform. Members whose accounts are suspended due to a breach will forfeit any pending bonuses. If you wish to close your account voluntarily, you may do so through the account settings area or by contacting support.

7. Limitation of Liability

The platform is provided on an "as is" basis. jilio does not guarantee uninterrupted access and is not liable for losses arising from technical issues, network outages, or circumstances beyond our reasonable control. To the extent permitted by applicable Philippine law, our liability to you in connection with your use of the platform is limited to the amount held in your account at the time of the relevant event.

8. Changes to These Terms

These Terms and Conditions may be updated from time to time. Continued use of the platform after any changes are posted constitutes your acceptance of the revised terms. We recommend checking this page periodically. If you have questions about these terms, visit the FAQ help centre or contact our support team.